Privacy Policy

Effective Date: 2025-05-19
Owner: FindTeam Technology (Sole Proprietorship)
Address: UNIT NO G-09, BLOCK 7, JALAN SKUDAI BERTINGKAT, DANGA BAY, 80200 JOHOR BAHRU, JOHOR
Registration Number: 202303155706 (AS0465539-D)
Justification: Malaysia

Collection of Personal Data

We may collect the following types of Personal Data from you when you use our Website:

Identity Data: Your name, email address, phone number, and any other information you provide when registering an account, filling out forms, or contacting us.
Contact Data: Your email address, phone number, and mailing address.
Technical Data: Your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
Usage Data: Information about how you use our Website, including the pages you visit, the searches you conduct, the features you use, and the time and date of your visits.
Location Data: We may collect general location data based on your IP address.
Property Data: Information you provide about properties you are interested in or for which you seek price predictions, such as address, size, and features.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Collect Your Personal Data

We collect your Personal Data through various means, including:

Direct Interactions: When you register an account, fill out forms on our Website, subscribe to our newsletter, contact us via email or phone, or provide feedback.
Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical and Usage Data through cookies, server logs, and other similar technologies. Please refer to our Cookie Policy for more information.
Third Parties: We may receive Personal Data about you from third parties such as analytics providers (e.g., Google Analytics), advertising networks, and publicly available sources.

Purposes for Processing Your Personal Data

We may process your Personal Data for the following purposes:

To provide and personalize our real estate price prediction services.
To manage and administer your account.
To respond to your inquiries and provide customer support.
To improve our Website, services, and user experience.
To analyze Website usage and trends.
To personalize your experience on our Website and provide you with relevant content and recommendations.
To send you marketing and promotional communications (where you have provided consent or as otherwise permitted by law).
To conduct research and development to improve our machine learning models and algorithms.
To ensure the security of our Website and prevent fraud.
To comply with applicable laws, regulations, and legal processes.

Disclosure of Your Personal Data

We may disclose your Personal Data to the following categories of recipients:

Our Affiliates: To our subsidiaries or related companies for the purposes outlined in this Privacy Policy.
Service Providers: To third-party service providers who provide services on our behalf, such as website hosting, data analysis, email delivery, marketing, and customer support. These service providers are contractually obligated to protect your Personal Data.
Analytics Providers: To third parties such as Google Analytics to analyze Website usage.
Advertising Partners: To third parties for marketing and advertising purposes (only with your consent where required).
Legal Authorities: When required by law, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred to the acquiring entity.

Security of Your Personal Data

We take reasonable steps to protect your Personal Data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

Implementing technical and organizational security measures to safeguard your data.
Limiting access to your Personal Data to authorized personnel who need to know the information to perform their job duties.
Using encryption and other security technologies to protect sensitive data transmitted online.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Retention of Your Personal Data

We will retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When your Personal Data is no longer needed, we will take reasonable steps to securely destroy or anonymize it.

Your Rights Under the PDPA

Under the PDPA, you have certain rights regarding your Personal Data, including:

Right to Access: You have the right to request access to your Personal Data that we hold.
Right to Correction: You have the right to request the correction of any inaccurate or incomplete Personal Data we hold about you.
Right to Limit Processing: You have the right to request that we limit the processing of your Personal Data in certain circumstances.
Right to Withdraw Consent: If you have provided consent to the processing of your Personal Data, you have the right to withdraw your consent at any time.
Right to Data Portability: You may have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your Personal Data in certain circumstances, such as for direct marketing purposes.

To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before processing your request.

Cross-Border Transfer of Personal Data

Your Personal Data may be transferred to and processed in countries outside of Malaysia. These countries may have data protection laws that are different from the laws of Malaysia. By using our Website, you consent to the transfer of your Personal Data to these countries for the purposes outlined in this Privacy Policy. We will take reasonable steps to ensure that your Personal Data is protected in accordance with the PDPA when transferred outside of Malaysia.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the "Last Updated" date. Your continued use of the Website after the posting of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions about these Terms, click here to contact us.